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Turning New Employees Into Product Experts With AI for the Enterprise

Katharina Wall, Mindbreeze Products Marketing

This modern, digital age requires companies to constantly expand and scale their operations, which often necessitates the frequent hiring of new talent.

What’s new? Die Highlights der Mindbreeze InSpire 24.5 Release

Katharina Wall, Mindbreeze Products Marketing

Interessiert an den Neuerungen der Mindbreeze InSpire 24.5 Release? Erfahren Sie mehr im folgenden Blogbeitrag. 

Meet Your Digital Doppelgänger: How AI-Powered Digital Twins are Transforming Business

Jeremy Wise, Mindbreeze Products Marketing

In this blog, we dive into the world of digital twins, where artificial intelligence (AI) creates virtual replicas of physical assets and systems.

Mindbreeze Podcast Presents: “A Deeper Dive into Mindbreeze InTend’s Impressive Capabilities”

Jeremy Wise, Mindbreeze Products Marketing

In this episode we continue our deep dive into the world of Mindbreeze, focusing on its revolutionary tool, Mindbreeze InTend.

Die Highlights der Mindbreeze InSpire 24.4 Release

Matthias Eder, Mindbreeze Products Marketing

Neugierig auf die Innovationen der Mindbreeze InSpire 24.4 Release? Erfahren Sie mehr im folgenden Blogbeitrag.

Mindbreeze Podcast Presents: “A Look into Mindbreeze and 360-Degree Views”

Jeremy Wise, Mindbreeze Products Marketing

In episode 16, we welcome Tim Clancy, Regional Sales Manager, North America at Mindbreeze. Prior to joining Mindbreeze, Tim worked for Adobe in both their partner and field sales organizations. Tim is based in Chicago, having returned to his home town after 20 plus years in San Francisco

Catapult Customer Service With Internal AI Chat Systems

Daniel Fallmann, Gründer & Geschäftsführer

With the proliferation of artificial intelligence (AI) technologies, internal AI chat systems have emerged as powerful tools for enhancing customer service efficiency.

The Power of Prompt Engineering in Enhancing Natural Language Question Answering (NLQA)

Jeremy Wise, Mindbreeze Products Marketing

One of the critical techniques that significantly enhances the performance of LLMs in NLQA tasks is prompt engineering. Prompt engineering involves crafting and refining the input prompts given to LLMs to elicit the most accurate and relevant responses.

360-Degree Customer Views with Mindbreeze and Salesforce Integration for Case Deflection

Jeremy Wise, Mindbreeze Products Marketing

By integrating Mindbreeze with Salesforce, businesses can create a comprehensive 360-degree view of their customers, significantly enhancing their ability to deflect cases and streamline support processes.

Simplifying ESG Reporting: Leveraging AI for 360-Degree Views of Information

Jeremy Wise, Mindbreeze Products Marketing

As stakeholders demand greater transparency and accountability, companies are under pressure to measure, manage, and report their ESG performance effectively.

Elevating the Customer Journey with 360-Degree Views

Jeremy Wise, Mindbreeze Products Marketing

While traditional analytics provide a snapshot of user interactions, they often lack the depth needed to truly understand and enhance the customer experience. 360-degree views offer a transformative approach to analyzing and improving every stage of the customer journey.