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Enhancing Customer Support with Mindbreeze Proactive Insight Service
The delivery of proactive insights to both customers and customer service agents is a quick and easy way to reduce the workload of support personnel and help customers receive quick and actionable insights.
Semantic Relations Insight Service and Finding the Expert
Within large corporations, there are numerous different projects occurring within various divisions. Many of these projects have overlapping themes and cover overlapping topics – meaning expertise is heavily sought out.
Why A 360-Degree View of Company Information Is So Valuable
Today, the world is as detail-oriented as ever. With information everywhere and data existing on every little thing, your business must be taking steps to manage it properly and truly understand what it means.
Best Practice for Zero Downtime Maintenance
How can you maintain your Mindbreeze InSpire multi-node setup with zero downtime?
Mindbreeze Insight Apps: What’s Your Business Objective?
Developing an insight app without a concrete business need for a specific department or functional area is like hopping in your car and heading on a road trip without any directions.
Intelligent Sales and Integration into Salesforce with Mindbreeze InSpire
While retaining and hiring good people and having an excellent product is critical, this blog will look at the everchanging task of acquiring new customers and using artificial intelligence to help you do so.
Using Intent Data to Close Buyers and Generate Sales
Acting on real-world data is one of the most valuable things companies can do to engage, understand, and eventually close customers.
Knowledge Enhancement Through Augmentation of Information
When training machine learning models, data augmentation is a popular technique to enhance the performance of deep learning neural networks. The amount of data available plays a critical role in how accurately and quickly a training model can learn – this leads to more robust deep learning.
What Role Does Information Play in the Future of Work?
Information is arguably the most essential resource within a company. However, knowing where or how to look for it is often a challenge for the workforce.
It is Time to Approach Customer Engagement as a Flywheel
The coined term "purchase funnel" has been used as a basis for sales, customer outreach, and engagement for decades. The purchase funnel looks at the customer journey through a relatively narrow lens, making the flywheel a more innovative and successful approach to customer interaction.
How To Automate The Bid Management Process With Artificial Intelligence
Artificial Intelligence (AI) has been at the forefront of saving businesses valuable time and resources for quite some time now. It has made revolutionary impacts and discoveries from maps and navigation, chatbots, text editors, digital assistants, facial recognition and more.
Achieving the Total Experience with Case Deflection
Companies invested in self-service technology that quickly direct customers to their solutions are a huge step ahead. The truth is, businesses are serving an impatient world. Whether the impatience is warranted or not, the customer has the right to better and faster resolutions.