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How Retrieval Augmented Generation (RAG) and Reliable Underlying Data Provide More Informed Answers

Katharina Wall, Mindbreeze Products Marketing

While the capability to search and retrieve information from vast company data is not necessarily new, the speed, accuracy, and presentation of this information have seen significant advancements, thanks to technologies like Mindbreeze InSpire.  

Mindbreeze Podcast Presents: “A Deeper Dive into Mindbreeze InTend’s Impressive Capabilities”

Jeremy Wise, Mindbreeze Products Marketing

In this episode we continue our deep dive into the world of Mindbreeze, focusing on its revolutionary tool, Mindbreeze InTend.

Die Highlights der Mindbreeze InSpire 24.4 Release

Matthias Eder, Mindbreeze Products Marketing

Neugierig auf die Innovationen der Mindbreeze InSpire 24.4 Release? Erfahren Sie mehr im folgenden Blogbeitrag.

Why Low Code/No Code is Essential for Large-Scale Enterprise Tech Deployments

Jeremy Wise, Mindbreeze Products Marketing

Low-code/no code (LC/NC) platforms are revolutionizing the way enterprises manage large-scale tech deployments.

Discover Actionable Insights with Mindbreeze’s Fact Extraction and Summarization Capabilities

Jeremy Wise, Mindbreeze Products Marketing

The ability to quickly and accurately extract and summarize data is crucial. This blog explores how Mindbreeze's technology works and the benefits it brings to organizations looking to harness their data more effectively.

Mindbreeze Podcast Presents: “A Look into Mindbreeze and 360-Degree Views”

Jeremy Wise, Mindbreeze Products Marketing

In episode 16, we welcome Tim Clancy, Regional Sales Manager, North America at Mindbreeze. Prior to joining Mindbreeze, Tim worked for Adobe in both their partner and field sales organizations. Tim is based in Chicago, having returned to his home town after 20 plus years in San Francisco

Catapult Customer Service With Internal AI Chat Systems

Daniel Fallmann, Gründer & Geschäftsführer

With the proliferation of artificial intelligence (AI) technologies, internal AI chat systems have emerged as powerful tools for enhancing customer service efficiency.

Discovering Business Insights with Vector Search and Mindbreeze InSpire

Jeremy Wise, Mindbreeze Products Marketing

Vector search is changing the way we extract meaning and value from data. Coupled with Mindbreeze InSpire’s 360-degree view capability, vector search empowers organizations to uncover deeper insights from within every department of their organization.

The Power of Prompt Engineering in Enhancing Natural Language Question Answering (NLQA)

Jeremy Wise, Mindbreeze Products Marketing

One of the critical techniques that significantly enhances the performance of LLMs in NLQA tasks is prompt engineering. Prompt engineering involves crafting and refining the input prompts given to LLMs to elicit the most accurate and relevant responses.

360-Degree Customer Views with Mindbreeze and Salesforce Integration for Case Deflection

Jeremy Wise, Mindbreeze Products Marketing

By integrating Mindbreeze with Salesforce, businesses can create a comprehensive 360-degree view of their customers, significantly enhancing their ability to deflect cases and streamline support processes.

Simplifying ESG Reporting: Leveraging AI for 360-Degree Views of Information

Jeremy Wise, Mindbreeze Products Marketing

As stakeholders demand greater transparency and accountability, companies are under pressure to measure, manage, and report their ESG performance effectively.

Elevating the Customer Journey with 360-Degree Views

Jeremy Wise, Mindbreeze Products Marketing

While traditional analytics provide a snapshot of user interactions, they often lack the depth needed to truly understand and enhance the customer experience. 360-degree views offer a transformative approach to analyzing and improving every stage of the customer journey.