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Catapult Customer Service With Internal AI Chat Systems

Daniel Fallmann, Gründer & Geschäftsführer

With the proliferation of artificial intelligence (AI) technologies, internal AI chat systems have emerged as powerful tools for enhancing customer service efficiency.

Discovering Business Insights with Vector Search and Mindbreeze InSpire

Jeremy Wise, Mindbreeze Products Marketing

Vector search is changing the way we extract meaning and value from data. Coupled with Mindbreeze InSpire’s 360-degree view capability, vector search empowers organizations to uncover deeper insights from within every department of their organization.

The Power of Prompt Engineering in Enhancing Natural Language Question Answering (NLQA)

Jeremy Wise, Mindbreeze Products Marketing

One of the critical techniques that significantly enhances the performance of LLMs in NLQA tasks is prompt engineering. Prompt engineering involves crafting and refining the input prompts given to LLMs to elicit the most accurate and relevant responses.

360-Degree Customer Views with Mindbreeze and Salesforce Integration for Case Deflection

Jeremy Wise, Mindbreeze Products Marketing

By integrating Mindbreeze with Salesforce, businesses can create a comprehensive 360-degree view of their customers, significantly enhancing their ability to deflect cases and streamline support processes.

Simplifying ESG Reporting: Leveraging AI for 360-Degree Views of Information

Jeremy Wise, Mindbreeze Products Marketing

As stakeholders demand greater transparency and accountability, companies are under pressure to measure, manage, and report their ESG performance effectively.

Elevating the Customer Journey with 360-Degree Views

Jeremy Wise, Mindbreeze Products Marketing

While traditional analytics provide a snapshot of user interactions, they often lack the depth needed to truly understand and enhance the customer experience. 360-degree views offer a transformative approach to analyzing and improving every stage of the customer journey.

How Language Models Revolutionize Internal IT Systems

Jeremy Wise, Mindbreeze Products Marketing

The advanced technology that powers language models are not only known to enhance the capabilities of existing IT systems but also facilitate seamless collaboration across an organization’s workforce and internal applications.

Neuheiten der Mindbreeze InSpire 24.3 Release

Katharina Wall, Mindbreeze Products Marketing

Neugierig auf die Optimierungen der neuen Mindbreeze InSpire Release? Erfahren Sie mehr im folgenden Blogbeitrag.

The Uncharted Potential of Unstructured Data: Unleashing Business Insights

Jeremy Wise, Mindbreeze Products Marketing

While unstructured data may seem chaotic at first glance, it holds tons of value for businesses willing to harness the deep-rooted information. Here's why unstructured data is a game-changer for businesses seeking to unlock new insights and opportunities.

Mindbreeze InSpire Data Security

Jeremy Wise, Mindbreeze Products Marketing

Mindbreeze InSpire follows all protocols to make this a reality and allows customers to carry on the use of the insight engine with complete ease of mind – because with Mindbreeze InSpire, we don’t leave security and data privacy up to chance or ever in doubt.

Innovationen der Mindbreeze InSpire 24.2 Release

Katharina Wall, Mindbreeze Products Marketing

Neugierig auf die wichtigsten Neuerungen der Mindbreeze InSpire 24.2 Release? Lesen Sie den folgenden Blog-Beitrag und erfahren Sie mehr!

How To Leverage Large Language Models For Engineering And More

Daniel Fallmann, Gründer & Geschäftsführer

Leveraging large language model (LLM) technology and implementing enterprise-specific chat systems and generative AI can significantly accelerate engineering processes within an organization.