Semantic Relations Insight Service and Finding the Expert

Expertise is a very valuable asset in businesses. Wouldn’t it be great to know what subject matter experts know within your organization?

Within large corporations, there are numerous different projects occurring within various divisions. Many of these projects have overlapping themes and cover overlapping topics – meaning expertise is heavily sought out.

Large enterprises have a wide range of skillsets, and knowing the best person to ask a specific question is typically not the case. In a matter of seconds, Mindbreeze InSpire can pinpoint you to that person just by analyzing your enterprise data.

In absolute compliance with data privacy laws, Mindbreeze analyzes and understands information from personnel files, internal collaboration platforms, emails, reports, manuals, and all other company documentation.

Artificial intelligence consolidates the content from all the above data sources. It is now aware of specific certifications, who has worked on similar projects in the past, authors of different documents, and the career history of your workforce.

Here is Trey Norman, Senior Pre-Sales Engineer, at Mindbreeze with a video example of how semantic relations make this possible:

Semantic Relations are instrumental in helping Mindbreeze identify experts in your organization. As you see, a search for the term "show me an expert of fluoxetine" yields contact cards of people with expertise in fluoxetine, a pharmaceutical drug ingredient.

In order to find experts and determine their relative level of expertise, Mindbreeze draws connections between multiple data sources. Data sources include the articles experts have authored, submissions they've approved, and even emails and Microsoft Teams chats. All of these data sources share a common link - the name of the author. This link is the semantic relation that enables Mindbreeze to identify experts of the ingredient "fluoxetine" based on the content they've created.

In addition, semantic relations can link other entities and show the correlation between them in the form of a knowledge graph.

A Mindbreeze InSpire knowledge graph allows you to see the connection between real-world entities in an organized graph-structured model and gather actionable insights. You can clearly link a topic to another (in this example, the subject matter expert) within your company and get quick intelligence in any area of your business.

Stay tuned for more information on Mindbreeze Insight Services and be sure to contact us today!