Blog

What's new in the Mindbreeze InSpire 20.5 release

January 18, 2021Kathrin Stadler, Mindbreeze Products Marketing

We are delighted once again to be able to introduce you to a number of new features as part of our Mindbreeze InSpire 20.5 release.

Digital Twins Aren’t Just for Heavy Industry- You can Benefit from Looking in the Mirror, too

January 12, 2021Melanie Adcock, Vice President of Content North America

Throughout our culture, we are fascinated by twins and multiples. Images come to mind from the twins in Doublemint gum advertisements, the Olsen twins, and many others. Our interest is piqued at the mere mention of twins, and we just can’t help it. But what does this have to do with business?

How AI, KM and Insight Engines Can Improve Your Customer Service Game

November 25, 2020Daniel Fallmann, Gründer & Geschäftsführer

Customer experience has moved front and center with businesses in recent years. But never before has customer service been more important than today.

Six Trends for 2021: The Future of Knowledge Management

November 19, 2020Daniel Fallmann, Gründer & Geschäftsführer

Actual data doesn’t always generate business value or create competitive advantage. What companies do with their data is what really moves the needle.

AI + KM = ROI for Your Business

October 28, 2020Daniel Fallmann, Gründer & Geschäftsführer

Businesses are sitting on a wealth of data. But data silos and the lack of data structure act as barriers to using that information to their advantage. As a result, organizations miss out on savings and added value.

Mindbreeze Partner in the Spotlight: Fishbowl Solutions

October 21, 2020Kathrin Stadler, Mindbreeze Products Marketing

About three years ago, we established our global Mindbreeze partner program. Currently, more than 150 value-added reseller (VAR) partners across the globe are part of the program. Mindbreeze and these VARs have made satisfied customers out of some of the world’s largest companies

The Mindbreeze InSpire 20.4 release – What’s new?

October 20, 2020Kathrin Stadler, Mindbreeze Products Marketing

We are pleased to announce a number of new features now available in our Mindbreeze InSpire 20.4 release. Special thanks to all our customers and partners, who challenge us each day anew and inspire our constant efforts towards further advancement.

Everything you always wanted to know about chatbots

September 28, 2020Jakob Praher, Mindbreeze Products

Although today’s chatbots are already capable of performing a great number of functions and tasks, their success is still highly contingent upon user acceptance and, above all, actual use. And user acceptance depends not least on what the users expect from the bot.

Research, technology, and innovation: Success depends on the data

September 21, 2020Ulrike Kogler, Mindbreeze Products Marketing

Our world is changing at an ever-increasing pace, new technologies are impacting our lives, and the competition never sleeps. Consequently, a company’s research and development department plays a central role in ensuring the continued viability of the business.

The keys to success with conversational apps for business

August 11, 2020Jakob Praher, Mindbreeze Products

In any conversation about the use of chatbots, digital assistants, and similar tools for business, there is one aspect that should never be overlooked – the issue of data. In this blog post, find out what really counts when it comes to handling data in combination with AI.

The new features of our Mindbreeze InSpire 20.3 release

August 11, 2020Kathrin Stadler, Mindbreeze Products Marketing

Once again we’ve pulled out all the stops to present you with a number of innovations and features as part of our latest Mindbreeze release.

Rule-based or AI-based: The technologies behind chatbots

July 27, 2020Jakob Praher, Mindbreeze Products

The interaction between man and machine has not always been as straightforward as it is today. It wasn’t until the development of the graphical user interface (GUI) some 40 years ago that the general public was offered a simple way to communicate with computers.