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Harnessing AI for Public Sector Transformation

Jonathan Manousaridis, Head of Content North America

Public sector organizations are continuously looking for ways to improve efficiency while maintaining high standards of service.

Exploring Mindbreeze Deployment Options: Flexibility to Your Business

Jonathan Manousaridis, Head of Content North America

In today's fast-paced, data-driven world, organizations are turning to AI-powered solutions to gain actionable insights from their data.

Exploring AI’s Transformative Impact on Document and Quality Management

Jonathan Manousaridis, Head of Content North America

In the ever-changing landscape of industries like mechanical and plant engineering, artificial intelligence (AI) has become a key driver for efficiency and innovation.

Turning New Employees Into Product Experts With AI for the Enterprise

Katharina Wall, Mindbreeze Products Marketing

This modern, digital age requires companies to constantly expand and scale their operations, which often necessitates the frequent hiring of new talent.

Meet Your Digital Doppelgänger: How AI-Powered Digital Twins are Transforming Business

Jeremy Wise, Mindbreeze Products Marketing

In this blog, we dive into the world of digital twins, where artificial intelligence (AI) creates virtual replicas of physical assets and systems.

Mindbreeze Podcast Presents: “A Deeper Dive into Mindbreeze InTend’s Impressive Capabilities”

Jeremy Wise, Mindbreeze Products Marketing

In this episode we continue our deep dive into the world of Mindbreeze, focusing on its revolutionary tool, Mindbreeze InTend.

Catapult Customer Service With Internal AI Chat Systems

Daniel Fallmann, Founder & CEO

With the proliferation of artificial intelligence (AI) technologies, internal AI chat systems have emerged as powerful tools for enhancing customer service efficiency.

The Power of Prompt Engineering in Enhancing Natural Language Question Answering (NLQA)

Jeremy Wise, Mindbreeze Products Marketing

One of the critical techniques that significantly enhances the performance of LLMs in NLQA tasks is prompt engineering. Prompt engineering involves crafting and refining the input prompts given to LLMs to elicit the most accurate and relevant responses.

360-Degree Customer Views with Mindbreeze and Salesforce Integration for Case Deflection

Jeremy Wise, Mindbreeze Products Marketing

By integrating Mindbreeze with Salesforce, businesses can create a comprehensive 360-degree view of their customers, significantly enhancing their ability to deflect cases and streamline support processes.

Simplifying ESG Reporting: Leveraging AI for 360-Degree Views of Information

Jeremy Wise, Mindbreeze Products Marketing

As stakeholders demand greater transparency and accountability, companies are under pressure to measure, manage, and report their ESG performance effectively.

Elevating the Customer Journey with 360-Degree Views

Jeremy Wise, Mindbreeze Products Marketing

While traditional analytics provide a snapshot of user interactions, they often lack the depth needed to truly understand and enhance the customer experience. 360-degree views offer a transformative approach to analyzing and improving every stage of the customer journey.

Mindbreeze Podcast Presents: “GenAI in Proposal Management”

Jeremy Wise, Mindbreeze Products Marketing

In Episode 15, Mario Matuschek, an AI solutions manager at Mindbreeze InTend, delves into the transformative power of GenAI in proposal management.