Trust
Planned system maintenance work
and monitoring reports
In order to provide you with the highest possible software and service quality, we need to do maintenance work on our servers from time to time.
Planned maintenance work
Maintenance plan 2024 - the following maintenance windows are planned for 2024
All Mindbreeze InSpire SaaS customers will be notified of the exact period for system maintenance by e-mail one week in advance.
| Version | Planned DEV/ACC Maintenance | Planned PROD Maintenance |
|---|---|---|
| Mindbreeze InSpire SaaS 24.4 Release | July 2 - 3, 2024 | July 9 - 10, 2024 |
| Mindbreeze InSpire SaaS 24.5 Release | August 13 - 14, 2024 | August 20 - 21, 2024 |
| Mindbreeze InSpire SaaS 24.6 Release | September 24 - 25, 2024 | October 1 - 2, 2024 |
| Mindbreeze InSpire SaaS 24.7 Release | November 5 - 6, 2024 | November 12 - 13, 2024 |
| Mindbreeze InSpire SaaS 24.8 Release | December 10 - 11, 2024 | December 17 - 18, 2024 |
Monitoring reports
Permanent availability and quick response times are incredibly important to us! Here you can follow the service level key performance indicators for the Mindbreeze InSpire SaaS services.
| Mindbreeze InSpire SaaS | December 2023 | January 2024 | February 2024 | March 2024 | April 2024 | May 2024 |
|---|---|---|---|---|---|---|
| Location USA: Los Angeles | 100% | 100% | 100% | 100% | 100% | 100% |
| Location Germany: Nuremberg | 100% | 100% | 100% | 100% | 100% | 100% |
Measurement of the response times and availability is done with Fabasoft app.telemetry