Trust

Planned system maintenance work
and monitoring reports

In order to provide you with the highest possible software and service quality, we need to do maintenance work on our servers from time to time.

 

Planned maintenance work

Maintenance plan 2024 - the following maintenance windows are planned for 2024

All Mindbreeze InSpire SaaS customers will be notified of the exact period for system maintenance by e-mail one week in advance.

 

VersionPlanned DEV/ACC MaintenancePlanned PROD Maintenance
Mindbreeze InSpire SaaS 24.6 ReleaseSeptember 24 - 25, 2024October 1 - 2, 2024
Mindbreeze InSpire SaaS 24.7 ReleaseNovember 12, 2024November 19 - 20, 2024
Mindbreeze InSpire SaaS 24.8 ReleaseDecember 10 - 11, 2024December 17 - 18, 2024

 

Monitoring reports

Permanent availability and quick response times are incredibly important to us! Here you can follow the service level key performance indicators for the Mindbreeze InSpire SaaS services.

 

Mindbreeze InSpire SaaS
Location USA: Los Angeles
Location Germany: Nuremberg

 

Measurement of the response times and availability is done with Fabasoft app.telemetry

 

 

Data privacy and information security

We are at the forefront of data protection and information security, continuously strengtheningthe cyber resiliency of our products and services and providing proof of this with internationally recognized certifications.

Certificates and audits

Sustainability and Compliance

We maintain our sustainably high level of compliance through extensive control mechanisms in our internal processes and the certified Fabasoft control system, which are also evidenced by accredited certifications.

Sustainability and Compliance