Resources
Blog
An Interview with Amazing Business Radio: A Holistic View of the Customer
Our Founder and CEO, Daniel Fallmann, joined Shep Hyken of Amazing Business Radio for a discussion on empowering customer service agents with knowledge.
The role of data in the life sciences sector
Data is the lifeblood of pharmaceutical companies, research institutes, and research facilities.
How New BI Tools Can Help Shape Decision-Making
Information insight is one of the most crucial elements in helping companies keep pace with rapidly changing business environments. Business Intelligence (BI) is complex with a lot of moving parts needed to get results.
Getting Facts for Critical Decisions and Answers Faster
A constant barrage of questions plagues businesses of all sizes, and every second matters when it comes to turning around answers and informed decisions. The ability to get holistic views and answers to more difficult decisions is becoming a key differentiator for businesses.
Employ your AI as a Smart Partner: Intelligent ways to Leverage Knowledge
What are the best ways to leverage technical innovations as helpful partners? Since the industrial revolution companies have been working to gain the best advantages possible from developments that newly streamline or automate processes.
Three Ways that Deep Learning Models Allow for Better Contract Management
Contract management is a perfect candidate for machine learning. It's all about data collection, understanding customer behavior patterns, and creating new business opportunities.
Using Preventive Maintenance to Consider New Solutions
A crucial component of any purchase of new equipment is to save business owners a considerable amount of time and cost down the line. Maintenance of your equipment can be a cost that can slip through the cracks when buying new equipment.
How to Understand All of Your Data to Transform Your Business and Create Positive Change
Everybody hates filling out forms. That’s why instead you write a note. You send an email or text. You record an audio message. You create a video. You communicate in an unstructured, humanized way.
Getting the Most Out of Your Intent Data- 3 Things to do Right Now!
If you're a marketer, it's essential to have your finger on the pulse of intent data and its role in the future of marketing. Think of intent data as information on what people search for before they buy something.
Understanding Intent Data’s Impact on Business
Algorithms that predict purchases are very powerful. To know where your customers are going next, you need to predict what they might be thinking. The intelligence gathered to deliver these insights is called intent and intent data. Intent data is changing the way marketers do business.
Digital Twins Aren’t Just for Heavy Industry- You can Benefit from Looking in the Mirror, too
Throughout our culture, we are fascinated by twins and multiples. Images come to mind from the twins in Doublemint gum advertisements, the Olsen twins, and many others. Our interest is piqued at the mere mention of twins, and we just can’t help it. But what does this have to do with business?
How AI, KM and Insight Engines Can Improve Your Customer Service Game
Customer experience has moved front and center with businesses in recent years. But never before has customer service been more important than today.