Daniel Fallmann
Blogs by Daniel Fallmann
How to Revive the ‘Service’ in Customer Service
As a customer yourself, you can probably relate to this: A Forrester survey found that customers’ biggest pain points in getting customer s
To Buy or Build: When Custom Applications Become Cumbersome
To buy or build is a question many companies struggle with as they progress their digital transformation. In the past, “out-of-the-box” solutions used to be synonymous with rigid and inflexibility, so the concept of custom-built to exact specifications is enticing.
Trends 2019: Warum Insight Engines wichtiger sind denn je
Daten sind das Gold der digitalen Transformation – aber nur, wenn aus ihnen Wissen generiert werden kann. Insight Engines wurden entwickelt, um genau diese Aufgabe zu erfüllen.
Trends 2019: Why insight engines are more important than ever
Data is the gold of the digital transformation – but only if knowledge can be generated from it. This is exactly the task that insight engines were designed to accomplish.
The global insight engine market: European solution scores top position
Studies show that being able to offer a short response time to complex questions is increasingly
Humanized big data, insight engines & the future trajectory of technology: Six trends that will make business more intelligent in 2017
The business world is in the midst of a digital transformation that is quickly separating the wheat from the chaff.
Humanized Big Data, Insight Engines & Co: Sechs Trends, die das Business 2017 intelligenter machen
Die Geschäftswelt befindet sich inmitten der digitalen Transformation, in der die Spreu vom Weizen getrennt wird.
The Big Six: Six Big Data Megatrends for 2016
Big Data, one of the major drivers of the digital transformation, has the objective not only to optimize existing business processes, but also to continuously “re-invent itself” - ideal prerequisites for thriving in a world of constantly changing conditions.
The Big Six: Sechs Big Data-Megatrends 2016
Big Data gehört zu den großen Treibern der digitalen Transformation, deren Ziel es ist, nicht nur bestehende Geschäftsprozesse zu optimieren, sondern auch sich gleichsam ständig neu zu erfinden – die ideale Voraussetzung dafür, um in einer Welt mit sich permanent ändernden Rahmenbedingungen erfol