Mindbreeze Podcast Presents "Streamlining Workflows with 360-Degree Views and Integrated Insights"
Mindbreeze Podcast Presents "Streamlining Workflows with 360-Degree Views and Integrated Insights”
We are excited to share Episode 11 of the Mindbreeze Podcast: Illuminating Information – Streamlining Workflows with 360-Degree Views and Integrated Insights. For all episodes, please visit the podcast page located on our website.
Episode 11 Guest: Michael Biebl
Michael Biebl is the head of the Mindbreeze professional services department. He studied computer science at the Johannes Kepler University in Linz. Michael joined Mindbreeze in 2008 and is now helping customers get the most out of the product.
Michael discusses recent projects focused on enhancing user efficiency by implementing over ten different 360-degree views for a customer. These views consolidate information from SAP, SharePoint, and ticketing systems, streamlining tasks for various departments, such as engineers and support personnel.
Michael emphasizes the importance of understanding end-user's needs to create comprehensive 360-degree views that eliminate the hassle of navigating multiple apps. Additionally, he highlights the game-changing aspect of integrating the 360-degree view into other applications, offering insights directly within tools like Salesforce, SharePoint, Outlook, Google Chrome, and Teams.
This insightful discussion underscores the significance of tailoring information access to user tasks and the transformative impact of 360-degree views in optimizing workflows.
Tune in for more!
Where Can You Listen?
The Mindbreeze Podcast: Illuminating Information and Embracing Corporate Knowledge is available on all major streaming platforms - Spotify, Amazon Music, and Apple Podcasts.
Listen directly below