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Digital Twins Aren’t Just for Heavy Industry- You can Benefit from Looking in the Mirror, too
Throughout our culture, we are fascinated by twins and multiples. Images come to mind from the twins in Doublemint gum advertisements, the Olsen twins, and many others. Our interest is piqued at the mere mention of twins, and we just can’t help it. But what does this have to do with business?
How AI, KM and Insight Engines Can Improve Your Customer Service Game
Customer experience has moved front and center with businesses in recent years. But never before has customer service been more important than today.
Six Trends for 2021: The Future of Knowledge Management
Actual data doesn’t always generate business value or create competitive advantage. What companies do with their data is what really moves the needle.
AI + KM = ROI for Your Business
Businesses are sitting on a wealth of data. But data silos and the lack of data structure act as barriers to using that information to their advantage. As a result, organizations miss out on savings and added value.
Mindbreeze Partner in the Spotlight: Fishbowl Solutions
About three years ago, we established our global Mindbreeze partner program. Currently, more than 150 value-added reseller (VAR) partners across the globe are part of the program. Mindbreeze and these VARs have made satisfied customers out of some of the world’s largest companies
The Mindbreeze InSpire 20.4 release – What’s new?
We are pleased to announce a number of new features now available in our Mindbreeze InSpire 20.4 release. Special thanks to all our customers and partners, who challenge us each day anew and inspire our constant efforts towards further advancement.
Everything you always wanted to know about chatbots
Although today’s chatbots are already capable of performing a great number of functions and tasks, their success is still highly contingent upon user acceptance and, above all, actual use. And user acceptance depends not least on what the users expect from the bot.
Research, technology, and innovation: Success depends on the data
Our world is changing at an ever-increasing pace, new technologies are impacting our lives, and the competition never sleeps. Consequently, a company’s research and development department plays a central role in ensuring the continued viability of the business.
The keys to success with conversational apps for business
In any conversation about the use of chatbots, digital assistants, and similar tools for business, there is one aspect that should never be overlooked – the issue of data. In this blog post, find out what really counts when it comes to handling data in combination with AI.
The new features of our Mindbreeze InSpire 20.3 release
Once again we’ve pulled out all the stops to present you with a number of innovations and features as part of our latest Mindbreeze release.
Rule-based or AI-based: The technologies behind chatbots
The interaction between man and machine has not always been as straightforward as it is today. It wasn’t until the development of the graphical user interface (GUI) some 40 years ago that the general public was offered a simple way to communicate with computers.
We have the data – the challenge is knowing how to leverage it
Can you still remember how things were before we had access to digital aids like computers, tablets, and smartphones? As a matter of fact, this wasn’t even that long ago, yet life as we know it already seems virtually inconceivable without them.