Includes consulting for all issues that exceed the scope of conventional product support.
Scope: 3, 5, 10, or 20 person-days
Support for: Configurations, Insight apps, connectors
Availability: Monday - Friday (Europe + USA)
Varying requirements and objectives call for tailored consulting that goes beyond our traditional product support.
To deliver targeted consulting aimed at mastering your own unique challenges, our "Consulting Package" offers you the following services:
- We help you handle non-product-specific support tickets
- When you open a standard ticket, we estimate the amount of support and consulting work for you in advance
- Choose a package with either 3, 5, 10, or 20 person-days and pay only for the days you need and use within a 12-month period
- We’re here to guide you as you implement your project, offering consulting and advice for any technical decisions, as well as assistance with:
- Configuring your installation
- Configuring your search apps
- Connector configuration
- As part of this package, we are available online for you Monday through Friday during our regular business hours.
- Would you like our services on site? We will be happy to provide you with an individual offer.
Request a quote
Fill out the form below and let us know your requirements.
We will then send you an individual offer for this consulting package.