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Catapult Customer Service With Internal AI Chat Systems
With the proliferation of artificial intelligence (AI) technologies, internal AI chat systems have emerged as powerful tools for enhancing customer service efficiency.
Discovering Business Insights with Vector Search and Mindbreeze InSpire
Vector search is changing the way we extract meaning and value from data. Coupled with Mindbreeze InSpire’s 360-degree view capability, vector search empowers organizations to uncover deeper insights from within every department of their organization.
The Power of Prompt Engineering in Enhancing Natural Language Question Answering (NLQA)
One of the critical techniques that significantly enhances the performance of LLMs in NLQA tasks is prompt engineering. Prompt engineering involves crafting and refining the input prompts given to LLMs to elicit the most accurate and relevant responses.
360-Degree Customer Views with Mindbreeze and Salesforce Integration for Case Deflection
By integrating Mindbreeze with Salesforce, businesses can create a comprehensive 360-degree view of their customers, significantly enhancing their ability to deflect cases and streamline support processes.
Simplifying ESG Reporting: Leveraging AI for 360-Degree Views of Information
As stakeholders demand greater transparency and accountability, companies are under pressure to measure, manage, and report their ESG performance effectively.
Elevating the Customer Journey with 360-Degree Views
While traditional analytics provide a snapshot of user interactions, they often lack the depth needed to truly understand and enhance the customer experience. 360-degree views offer a transformative approach to analyzing and improving every stage of the customer journey.
Mindbreeze Podcast Presents: “GenAI in Proposal Management”
In Episode 15, Mario Matuschek, an AI solutions manager at Mindbreeze InTend, delves into the transformative power of GenAI in proposal management.
How Language Models Revolutionize Internal IT Systems
The advanced technology that powers language models are not only known to enhance the capabilities of existing IT systems but also facilitate seamless collaboration across an organization’s workforce and internal applications.
What's new in the Mindbreeze InSpire 24.3 release
Are you curious about the optimizations of the new Mindbreeze InSpire release? Find out more in the below blog post.
The Uncharted Potential of Unstructured Data: Unleashing Business Insights
While unstructured data may seem chaotic at first glance, it holds tons of value for businesses willing to harness the deep-rooted information. Here's why unstructured data is a game-changer for businesses seeking to unlock new insights and opportunities.
Mindbreeze InSpire Data Security
Mindbreeze InSpire follows all protocols to make this a reality and allows customers to carry on the use of the insight engine with complete ease of mind – because with Mindbreeze InSpire, we don’t leave security and data privacy up to chance or ever in doubt.
Innovations of the Mindbreeze InSpire 24.2 release
Curious about the important innovations of the Mindbreeze InSpire 24.2 release? Read the following blog post to learn more!