Resources

Blog

Mindbreeze Podcast Presents: “A Look into Mindbreeze and 360-Degree Views”

Jeremy Wise, Mindbreeze Products Marketing

In episode 16, we welcome Tim Clancy, Regional Sales Manager, North America at Mindbreeze. Prior to joining Mindbreeze, Tim worked for Adobe in both their partner and field sales organizations. Tim is based in Chicago, having returned to his home town after 20 plus years in San Francisco

Catapult Customer Service With Internal AI Chat Systems

Daniel Fallmann, Founder & CEO

With the proliferation of artificial intelligence (AI) technologies, internal AI chat systems have emerged as powerful tools for enhancing customer service efficiency.

Discovering Business Insights with Vector Search and Mindbreeze InSpire

Jeremy Wise, Mindbreeze Products Marketing

Vector search is changing the way we extract meaning and value from data. Coupled with Mindbreeze InSpire’s 360-degree view capability, vector search empowers organizations to uncover deeper insights from within every department of their organization.

The Power of Prompt Engineering in Enhancing Natural Language Question Answering (NLQA)

Jeremy Wise, Mindbreeze Products Marketing

One of the critical techniques that significantly enhances the performance of LLMs in NLQA tasks is prompt engineering. Prompt engineering involves crafting and refining the input prompts given to LLMs to elicit the most accurate and relevant responses.

360-Degree Customer Views with Mindbreeze and Salesforce Integration for Case Deflection

Jeremy Wise, Mindbreeze Products Marketing

By integrating Mindbreeze with Salesforce, businesses can create a comprehensive 360-degree view of their customers, significantly enhancing their ability to deflect cases and streamline support processes.

Simplifying ESG Reporting: Leveraging AI for 360-Degree Views of Information

Jeremy Wise, Mindbreeze Products Marketing

As stakeholders demand greater transparency and accountability, companies are under pressure to measure, manage, and report their ESG performance effectively.

Elevating the Customer Journey with 360-Degree Views

Jeremy Wise, Mindbreeze Products Marketing

While traditional analytics provide a snapshot of user interactions, they often lack the depth needed to truly understand and enhance the customer experience. 360-degree views offer a transformative approach to analyzing and improving every stage of the customer journey.

Mindbreeze Podcast Presents: “GenAI in Proposal Management”

Jeremy Wise, Mindbreeze Products Marketing

In Episode 15, Mario Matuschek, an AI solutions manager at Mindbreeze InTend, delves into the transformative power of GenAI in proposal management.

How Language Models Revolutionize Internal IT Systems

Jeremy Wise, Mindbreeze Products Marketing

The advanced technology that powers language models are not only known to enhance the capabilities of existing IT systems but also facilitate seamless collaboration across an organization’s workforce and internal applications.

What's new in the Mindbreeze InSpire 24.3 release

Katharina Wall, Mindbreeze Products Marketing

Are you curious about the optimizations of the new Mindbreeze InSpire release? Find out more in the below blog post.

AI at Work: Integrating Smart RFP and Proposal Management into Everyday Platforms

Felix Breiteneder, Mindbreeze InTend

Successful bid and proposal management requires more than just tools; it demands seamless integration into daily workflows that teams are already familiar with. Mindbreeze InTend enhances your existing software ecosystem by embedding directly into your team's daily applications, such as Microsoft Teams, SharePoint Online, Salesforce, and Microsoft Outlook.

The Uncharted Potential of Unstructured Data: Unleashing Business Insights

Jeremy Wise, Mindbreeze Products Marketing

While unstructured data may seem chaotic at first glance, it holds tons of value for businesses willing to harness the deep-rooted information. Here's why unstructured data is a game-changer for businesses seeking to unlock new insights and opportunities.