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Telemetry Functionalities: Personalize Your Mindbreeze InSpire Experience
Many technology solutions have their set interface, and that's the end of the story – or, at most, personalization can be done at a company-wide level. With Mindbreeze InSpire, customizations and personalization to the product are automatically delivered to enhance specific user experiences.
Using Holistic Views to Enhance Customer Service and Experience
We live in a world where everybody would like their questions and needs taken care of right away. This mindset causes added stress to customer service representatives as customers pile them with support tickets, dials, and chat messages.
Why You Need Clear Business Objectives Before Launching An AI Solution
Artificial intelligence (AI) can make a great addition to your toolkit. But the truth is that AI can also be a waste of time and money if you use it to try to solve the wrong problems or don't have clear objectives from the beginning.
Applying the Right Technology for Pharmaceutical Research: There's Too Much at Stake
Research is a crucial component to all industries and business areas, but it is near impossible to make a case against the importance of proper pharmaceutical research.
Information insight for your business
Companies are under constant pressure. To survive in a fiercely competitive market, they don’t just want to be better, faster, and more efficient, they have to be.
Integrating Insight Engines Into Your Digital Workplace
With the way we work undergoing significant changes, not utilizing proper technology that focuses on knowledge management would be a significant disservice to your enterprise. Perhaps, not focusing on the employee experience would be even a more considerable disservice.
Insight engines: What really matters
From classifying documents, linking and preparing information from in-house and external data sources intelligently, to displaying assets and complex processes – the demands on today’s intelligent knowledge management solutions are immense.
An Interview with Amazing Business Radio: A Holistic View of the Customer
Our Founder and CEO, Daniel Fallmann, joined Shep Hyken of Amazing Business Radio for a discussion on empowering customer service agents with knowledge.
The role of data in the life sciences sector
Data is the lifeblood of pharmaceutical companies, research institutes, and research facilities.
How New BI Tools Can Help Shape Decision-Making
Information insight is one of the most crucial elements in helping companies keep pace with rapidly changing business environments. Business Intelligence (BI) is complex with a lot of moving parts needed to get results.
Getting Facts for Critical Decisions and Answers Faster
A constant barrage of questions plagues businesses of all sizes, and every second matters when it comes to turning around answers and informed decisions. The ability to get holistic views and answers to more difficult decisions is becoming a key differentiator for businesses.
Employ your AI as a Smart Partner: Intelligent ways to Leverage Knowledge
What are the best ways to leverage technical innovations as helpful partners? Since the industrial revolution companies have been working to gain the best advantages possible from developments that newly streamline or automate processes.