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Telemetry Functionalities: Personalize Your Mindbreeze InSpire Experience
Many technology solutions have their set interface, and that's the end of the story – or, at most, personalization can be done at a company-wide level. With Mindbreeze InSpire, customizations and personalization to the product are automatically delivered to enhance specific user experiences.
7 Trends 2022: Increased resilience through increased knowledge
From Generative AI to refining hyperautomation, the upcoming year will focus on information and how it can be intelligently combined to gain new insights, improve processes, and take the customer experience to a new level.
Adobe Search&Promote End-of-Service: Where Will You Turn Next?
Starting on September 1st, 2022, Adobe Search&Promote will be discontinued. User interfaces will no longer be accessible on that date, and requests to APIs will deliver zero results.
Optimized Relevance to Provide Relevant Results
The ability to search for company-wide data in a single application is a powerful tool, but if the results of your search lack relevancy, the power of the solution loses value.
Using Holistic Views to Enhance Customer Service and Experience
We live in a world where everybody would like their questions and needs taken care of right away. This mindset causes added stress to customer service representatives as customers pile them with support tickets, dials, and chat messages.
Why You Need Clear Business Objectives Before Launching An AI Solution
Artificial intelligence (AI) can make a great addition to your toolkit. But the truth is that AI can also be a waste of time and money if you use it to try to solve the wrong problems or don't have clear objectives from the beginning.
Applying the Right Technology for Pharmaceutical Research: There's Too Much at Stake
Research is a crucial component to all industries and business areas, but it is near impossible to make a case against the importance of proper pharmaceutical research.
Information insight for your business
Companies are under constant pressure. To survive in a fiercely competitive market, they don’t just want to be better, faster, and more efficient, they have to be.
Integrating Insight Engines Into Your Digital Workplace
With the way we work undergoing significant changes, not utilizing proper technology that focuses on knowledge management would be a significant disservice to your enterprise. Perhaps, not focusing on the employee experience would be even a more considerable disservice.
Ingest Data with Mindbreeze InSpire and the Semantic Pipeline
Enterprise data is located in multiple different sources. The process of ingesting data and content refers to transferring scattered data to a single destination. Once ingested with the semantic pipeline and stored in one location, the enterprise can further analyze and process the data.
Insight engines: What really matters
From classifying documents, linking and preparing information from in-house and external data sources intelligently, to displaying assets and complex processes – the demands on today’s intelligent knowledge management solutions are immense.
An Interview with Amazing Business Radio: A Holistic View of the Customer
Our Founder and CEO, Daniel Fallmann, joined Shep Hyken of Amazing Business Radio for a discussion on empowering customer service agents with knowledge.